Terms And Condations

    These Terms and Conditions (the "Terms of Use") relate to your use of the "Smart Savings Application/ website" available at the link: (www.smartsavings.sa).

      Smart Savings platform owned by the Smart Savings Company for Financial Technology, which operates in the field of technology and provides electronic solutions to keep up with the digital transformation in the Kingdom of Saudi Arabia, which was established in accordance with the regulations in force in the Kingdom of Saudi Arabia, and its address: 2752, Street No. 412, Al- Malqa District, 13524, Riyadh, The Kingdom of Saudi Arabia (referred to herein as the “Smart Savings Platform” and using first-person pronoun).

        Smart Savings platform specializes in providing all services related to the distribution of investment funds and real estate investment funds. The platform is also licensed by the Capital Market Authority to distribute investment funds and real estate investment funds issued in the Kingdom of Saudi Arabia in accordance with the regulations and laws regulated by the authority.

          Smart Savings Platform operates acts as an intermediary between investors and owners of investment funds and real estate investment funds, and it allows investors who want to invest their money in investment funds or real estate investment funds to access all available funds through them and enable users to access offers made by investment funds, and provide all information related the funds and make investments electronically so that the investor has specific ownership in the investment units; for an investor to choose which of them is suitable for their investment purposes.

            Smart Savings platform will in no way be liable for any loss or damage arising from any breach or violation of the regulations of the Capital Market Authority and applicable laws and regulations.

              The platform presents the investment opportunity by adhering to the Capital Market law and the instructions for authorizing the experience of financial technology. The platform lists investment funds / real estate investment funds in the form of investment opportunities for investors to participate in it directly. The directors of the proposed funds are also responsible for any damage or loss to the customer.

                These terms and conditions consist of a main structure and privacy policy, in addition to any rules, instructions, etc., that are published on this website or which may be published in the future by accessing (I accept), downloading, or using any of The Platform's services, you agree to be bound by these Terms and Privacy Policy.

                  You agree to be bound by any modifications to the Terms and Conditions. You also acknowledge that it is your responsibility to review these Terms for any modifications regularly; also, the continued use of the website and our services provided by Smart Saving after posting any changes to the Terms means that you agree to these changes.

                  Definitions

                      Agreement: This term means the rules, terms, and conditions of the user's use of the platform, i.e., all the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.

                        Smart Savings Platform: Smart Savings Platform is owned by Smart Savings Company for Financial Technology; it is licensed by the Capital Market Authority to distribute investment funds and real estate investment funds in the Kingdom of Saudi Arabia that operates as a client/investor and between funds. We also refer to it in this policy as "(platform/system/application/service providers)".

                          Investment Funds: A fund is an investment program aimed to provide investment opportunities, and investors participate in it.

                            User (customer): Any person (investor) who purchases investment units in the proposed funds through the Smart Savings platform .

                              Services: All services are provided by the Smart Savings Platform.

                                Authority: Capital Market Authority in Saudi Arabia.

                                  These Terms and Conditions are an explicit and clear agreement between Smart Savings Platform and any person dealing with, and if you access, register and/or continue to use or access the Services, you agree to be bound by the Terms of Use and, therefore it is considered simply to obtain any of the services covered by this Agreement, Implicit and explicit consent of the recipients of those services, to all the provisions of this Agreement, without prejudice to any other agreements that may be covered by the process of providing that service.

                                  General obligations:

                                    Eligibility:

                                        To use our platform or access our services, you must register first to use our services, and you must consider the following:

                                        • You must have a legal capacity and legitimately and have at least 18 years of age.

                                          • You have full capacity and authority to enter into these terms, and you are sufficiently aware of the laws and regulations.

                                            • To be without any of the indicator of eligibility.

                                                In any way, the following must be considered:

                                                • You have to ensure that your use of the Services and access to Smart Savings Platform complies with all applicable laws and regulations.

                                                  • You must provide accurate, up-to-date, and complete information, and you must not falsify or delete any information or provide misleading information to the platform, including, but not limited to, the use of phone numbers or e-mail obtained, you may not use Smart Savings platform by commercial fraud.

                                                    • We have the right, in accordance with our own and absolute discretion, to suspend any unlawful account; by suspending your account or discontinuing services, or blocking accounts and freezing the assets held in such accounts. If your activities cause a loss of money, we have the right to sue you for damages.

                                                      • You agree that if you violate this "eligibility" clause, the consequences of this violation shall be borne by other users or others, and Smart Savings Platform has nothing to do with it from a legal, regulatory, and Sharia point of view., it is also the right of the Smart Savings Platform, in this case, smart savings platform has the right to hold you accountable according to the provisions of contractual liability, and to claim compensation for damages that may arise as a result of this breach, by doing , the Smart Savings Platform is reputable to investors, users or others.

                                                        Account Registration:

                                                            To use Smart Savings Platform, you need to register an account and provide us with all requested information. The information we request may include updated personal information, including but not limited to; Name mobile phone number; and after registration, you can complete the rest of the data, email, ID number, date of birth, address, and updated information related to your bank account. You agree to notify us if any of the information you provide changes.

                                                              You must also agree to the following terms:

                                                              • Create a strong password that you don't use for any website or online service.

                                                                • Keep your account secure by protecting your login credentials and limiting access to your account only to yourself.

                                                                    The user allows the platform to make any inquiries required by knowing your customer (KYC), either directly or through other parties, to authenticate your identity, or protect you and/or protect the platform from fraud or other financial crimes, and to take any action that the platform believes is reasonably appropriate and necessary based on the results of these inquiries.

                                                                      The user agrees to allow Smart Savings Platform to keep a record of that information during the time when his account is active and for a period of ten (10) years.

                                                                        After creating an account for you on the platform, you will become a user of Smart Savings Platform's services, thereby agreeing to:

                                                                        • Be responsible for keeping your account information confidential and password confidential; You agree to inform Smart Savings Platform immediately of any unauthorized use of your Smart Savings account information or any other breach of your confidential information.

                                                                          • Smart Savings Platform will in no way be liable for any loss that may directly or indirectly cause you moral or material resulting from the disclosure of a username or password information.

                                                                            • You are obliged to use your account yourself, and it is your fully responsible to be for it, and in the event that someone else uses it, this means that you have authorized him to use the account in your name and for your account, unless the “authorizer” informs the management of smart savings platform to the contrary.

                                                                              • When using Smart Savings Platform, you are obligated to use it with all seriousness and credibility, and adhere by the rules and provisions of the usage agreement and adhere by the regulations and legal in force in the Kingdom of Saudi Arabia; You are obliged to compensate Smart Savings Platform for any direct or indirect losses that may result from any illegal, unrealistic or unauthorized use of your account by you or by any other person who has been able to access your account whether to perform the Services using the username and password or as a result of your negligence, or whether authorized or not.

                                                                                • You are obliged to disclose real, correct, updated, complete and legal information about yourself and your activity as required during registration with the Platform and are obliged to update your data in case you change it in fact or if needed.

                                                                                  • Smart Savings Platform is committed to handling your personal information and contacting you confidentially in accordance with the provisions of the Privacy Policy and the confidentiality of the information applicable to the Platform and published on its website.

                                                                                    • You will be obliged to maintain and always update registration data and be true, current, complete and legal. If you disclose information that is untrue, incorrect, not current, incomplete, unlawful or contrary to the usage agreement, the platform has the right to stop, freeze or cancel your account in the platform without prejudice to the rights of the other Smart Savings platform and its legitimate means of restoring its rights and protecting other users.

                                                                                      • Smart Savings Platform has the right at any time to make such investigations as it deems necessary, whether directly or through a third party, and to require you to disclose any additional information or documents as may be necessary to demonstrate your identity, ownership of your account, money or account.

                                                                                        • User undertakes to abide by all terms and conditions contained and the privacy policy of application published on the Website.

                                                                                          • Smart Savings Management has the right to freeze and cancel accounts or one of these accounts with the obligation to liquidate all operations related to the account before closing or canceling it without any liability on the platform.

                                                                                            • The platform reserves the right to add and change service fees at any time.

                                                                                              • If the Platform finds that you have breached any of these Terms and Conditions and on the other hand, this has been proven otherwise when you use the Site, it reserves the right to:

                                                                                                • - Warn you not to breach these Terms and Conditions and ask you to stop such behavior.

                                                                                                  - Take measures including stopping, suspending or restricting your access to the platform or preventing you from using it.

                                                                                                  - Cancel any operations that you may have done without referring to you.

                                                                                                  - Report your activities to the competent authorities.

                                                                                                  - Take legal action against you.

                                                                                              Registration Steps:

                                                                                                • Access the platform's website or download the application from online stores available via google play/ App Store.

                                                                                                  • Click on Create a new account (when applying a registration application for an account on the platform, the registered user commits to the specific personal information (mobile phone number) and select a secret password to use when logging into the account).

                                                                                                    • Registration on the platform takes place according to the type of user's choice of account.

                                                                                                      • The registration confirmation code is sent to the registered mobile number or e-mail.

                                                                                                        • The data entered must be correct, noting that the invalidity of the entered or attached data leads to the non-completion of the registration process or the suspension of the account by the platform in order to preserve the correct registration rights.

                                                                                                          • When the platform management accepts the application to register the client via the website or by application, the user will be considered to be registered in the platform.

                                                                                                            Account Suspension:

                                                                                                                The platform according to the usage agreement and in accordance with the laws and regulations of the Kingdom of Saudi Arabia may resort to a temporary or permanent suspension of the user or withdrawal and cancellation of membership, in the case of:

                                                                                                                • Violation of the rules and provisions of the usage agreement.

                                                                                                                  • If the platform cannot authenticate any of the user information submitted to it.

                                                                                                                    • If the platform determines that the user's activities are in violation of the law, or that the user's activities may cause other users or the platform in trouble or legal violations.

                                                                                                                      • The Platform does not waive its right to take appropriate action in the event of any violation of the rules and provisions of the Usage Agreement and other similar acts of violation, the Platform also has no obligation to take any action against any violation of the Usage Agreement, but this matter is subject to the discretion of the Platform's management and legal administration.

                                                                                                                        • Any suspicious operations that the user is obliged to disclose and in case of non-response, the platform has the right to suspend the account until the completion of the process, and the platform has the right to suspend the account if full verification is not available, and we are not responsible for any compensation for any losses or damages of any kind, whether direct or indirect, including any compensation on account of loss of potential profits, expected sales or liabilities related to your use of the services of the application or the site of the platform.

                                                                                                                          • Follow-up and evaluation of account activity by the platform management, all accounts that are inactive, ineffective, and suspicious accounts will be closed to protect users according to the instructions of the authority.

                                                                                                                            • The Platform has the right to suspend accounts in the event of failure to respond to any financial questions or any inquiries directed by any official government agency in the event of suspension of the account; the clauses of this agreement will remain in force in accordance with its provisions.

                                                                                                                              • All accounts are subject to cancellation, at any time and without prior notice, in case of breach of the terms and conditions.

                                                                                                                                • For any suspicious operations related to money laundering control, the platform has the right to suspend accounts, after notifying the competent authorities and obtaining its guidance regarding the account.

                                                                                                                                  Warranties:

                                                                                                                                      The warranties and commitments set forth in this agreement are the only warranties and obligations that the platform undertakes with respect to the services it provides under this agreement, and it takes precedence over all other warranties and obligations, whether express or implied and whether given in writing or verbally. All such duties and commitments are solely from us, and in no way guarantee that any third party will abide by the promises and obligations made in this Agreement.

                                                                                                                                      Smart saving platform services:

                                                                                                                                          Smart Savings platform is licensed by the Capital Market Authority to distribute investment funds and real estate investment funds in the Kingdom of Saudi Arabia, through which investors buy units from investment funds in accordance with the Capital Market Law. The platform is an intermediary between investment funds and the user, by providing all services related to the distribution of investment funds and real estate investment funds, showing the developments of the funds, unit prices and investment opportunities, the platform does not offer opinions, advice or guidance in favor of any investment opportunity, whether express or implied, but offers investment opportunities in all fair, objective and completely transparent ways. Also, the information that is presented on the platform is through investment funds, and the platform is not responsible in any way for any loss that may be caused to the user, directly or indirectly, morally or materially.

                                                                                                                                          Platform Responsibility:

                                                                                                                                            • Smart Savings platform opens your collection account (sub-account) at the Arab Bank in order to deposit the funds you wish to invest in your wallet on the platform, and you can transfer from your wallet account on the platform to your bank account platform associated with your account.

                                                                                                                                              • Smart Savings Platform does not incur any claims arising from any errors or negligence resulting from a third party.

                                                                                                                                                • Payments made to you will be deposited on the platform at times when the terms and conditions of each investment/real estate investment fund are determined, and you have the right to transfer the current amount or invest in it in any other fund. Also, the Platform is not responsible for the terms and conditions of each Investment Fund/Real Estate Investment Fund.

                                                                                                                                                  • Smart Savings Platform is an intermediary as it connects investment funds and users, and the platform is not responsible for any transactions that take place between them.

                                                                                                                                                    • The regulations and rules of the Capital Market Authority and its rules and financial technology instructions impose restrictions and conditions on accounts and operations.

                                                                                                                                                      • Before conducting securities business with the user, the platform must ensure that all its obligations under the Anti-Money Laundering Law and the rules and regulations for combating money laundering and terrorist financing are in force in the Kingdom of Saudi Arabia.

                                                                                                                                                        • The Platform does not provide advice, manage user accounts, or obtain guarantees for user accounts.

                                                                                                                                                          • User acknowledges that the Platform is not responsible for any incorrectly processed operation or illegal or fraudulent access to the account and User data.

                                                                                                                                                            • In the event that the user makes any illegal use or attempts to hack another user's account, the platform affords no responsibility.

                                                                                                                                                              • The Platform is not liable in any way for any loss that may directly, morally, or materially affect the User as a result of disclosure of username, password, or any financial losses.

                                                                                                                                                                • Neither the Platform nor any third party makes any warranties, guarantees, or liability as to the accuracy, performance, or completeness of the information and prices found or offered for any particular purpose for any claims, losses, costs, or expenses, including attorneys' fees, or damages of any kind without any public, private, accidental or dependent boundaries (resulting from any reason), punitive, disciplinary, deterrent or multiplier damages based on the theory of liability, in relation to any use of the prices of the investment funds and the information contained therein, or any failure to perform, error, insufficiency, interruption, defect, delay in operation or transmission, even if the Platform or its representative is informed of the possibility of such losses, damages, disbursements or compensation, you acknowledge that such information and materials may be inaccurate or contain errors, we expressly exclude liability for any inaccuracies or errors to the maximum extent permitted by law.

                                                                                                                                                                  • The availability of the information and contents on this site does not constitute any offer, solicitation, invitation, advice, recommendation, or any warranty or representation of any kind, whether express or implied, and shall not be taken as a legal document or reference in any aspect thereof, and all information and services offered are subject to all applicable rules, regulations, terms, and conditions and are subject to change without notice.

                                                                                                                                                                      Disclaimer: The Platform shall not be liable for any loss, damage, loss or unauthorized access associated with credit or debit card data, nor shall it be liable for your decision to use credit card or debit card information on this website despite the Platform has advised you of the possibility of such damages.

                                                                                                                                                                      User's obligations:

                                                                                                                                                                        • If user decides to become a member of Smart Savings Platform, they can create an account and choose a username. The username/e-mail shall not contain any offensive, threatening, or pornographic words or violate the legitimate rights of others.

                                                                                                                                                                          • user joins us in the ways of successfully creating an account and receiving the mobile number and password and is solely responsible for all activities and events to be logged in using the mobile number and password.

                                                                                                                                                                            • User can reset his/her password via SMS sent to the mobile phone number associated with his/her account if the account was created via the mobile phone number and if the User discovers or suspects any security breaches related to his/her account or unauthorized use of his/her account, he/she must notify us immediately.

                                                                                                                                                                              • User has the ability to change account information.

                                                                                                                                                                                • User is entitled to use the relevant services we provide in accordance with the applicable rules and policies and these Terms and Conditions.

                                                                                                                                                                                  • User must be aware that once the investment amount is paid through the platform for the unit of the Fund purchased from the funds proposed, this amount is non-refundable except in accordance with each Fund's Terms and Conditions.

                                                                                                                                                                                    • You should understand that by registering on the Platform, you are granted the Platform the authority to open a sub-account with Arab Bank.

                                                                                                                                                                                      E-Wallet:

                                                                                                                                                                                          Smart Savings platform wallet is an electronic wallet that saves the amounts of money deposited in the user's account and uses these amounts in buying and selling operations on investment funds.

                                                                                                                                                                                            The platform may also provide the user with online payment gateways via the Internet through the platform's e-wallet, which can be paid easily to receive the services of the platform through the payment methods approved in the Kingdom of Saudi Arabia represented by the electronic wallet or by credit cards, and the platform gives users a sub-account with the Arab Bank.

                                                                                                                                                                                            Conflicts of Interest:

                                                                                                                                                                                                Smart Savings Platform ensures that the interests of users and managers of the platform are not inconsistent and that it ensures that the interests of users are taken care of at all times and that no conflicts between them are affected in accordance with the regulation issued by the Authority and the companies’ law. The purpose of the conflict of interest is to prevent the personal, family, or professional interest of any person using the platform from affecting the performance of their duties.

                                                                                                                                                                                                  This policy applies mainly to platform managers, senior employees, or anyone whose suggestions and instructions have a negative impact on the platform's interests.

                                                                                                                                                                                                    In the event of a conflict of interest or a possible conflict of interest it has been disclosed; The platform must obtain written acknowledgment of its understanding of the customer and inform the customer of the current or potential situation of conflict of interest.

                                                                                                                                                                                                    Confidentiality of Information:

                                                                                                                                                                                                      • The platform informs you that the Internet is not a safe way, and the confidentiality of personal information cannot be 100% guaranteed on the Internet.

                                                                                                                                                                                                        • The platform takes high-quality (tangible, organizational, and technical) standards to protect its users and prevent unauthorized access to personal information.

                                                                                                                                                                                                          • The platform does not have control over the actions of any third party or other party, such as other web pages connected by links within the application or third parties claiming to represent you and other parties.

                                                                                                                                                                                                            • You know and agree that the Platform may use your information that you have disclosed on but not limited to (KYC) and Anti-Money Laundering Assessment (AML), with the aim of providing services for you, and the privacy policy of the Platform adjusting the collection, processing, use, and transformation of your personal information.

                                                                                                                                                                                                              • The platform is committed to maintaining the confidentiality of information obtained from users, except in any of the following cases:

                                                                                                                                                                                                                • - If the disclosed information is required by the law, its implementing regulations, or the laws in effect in the Kingdom.

                                                                                                                                                                                                                  - If user agrees to disclose the information.

                                                                                                                                                                                                                  - If the disclosed information is reasonably necessary to perform a particular service to the customer.

                                                                                                                                                                                                              Modifications of the "Smart Savings Platform":

                                                                                                                                                                                                                • The user’s agreement that the platform has the authority to amend the terms and conditions, and any amendments to it will be published on the official website of the platform (www.smartsavings.sa), and according to these amendments, the user’s obligations may be multiplied according to any amendments that may be made to the usage agreement.

                                                                                                                                                                                                                  • User acknowledges and agrees that the "Smart Savings Platform" reserves the right to amend all or any part of Privacy Policy and Terms and Conditions without legal liability, and we may try to send reminders periodically via e-mail with modifications to Privacy Policy and Terms and Conditions, but you should check your repeated visit to our website.

                                                                                                                                                                                                                    • Smart Savings platform is constantly renewed to make its use an enjoyable experience for users. You acknowledge and agree that the platform that owns the platform may offer new services from time to time without prior notice, and the agreement that has been amended as a result of the introduction of new services will be published on the platform's official website.

                                                                                                                                                                                                                      Intellectual property:

                                                                                                                                                                                                                        • Smart Savings Platform has all intellectual property rights to all materials used on the sites or any mobile applications linked to them. Or provided in relation to services, including, but not limited to, Design, structure, layouts, images, trade names, trademark, right of publicity, privacy or any other right to own property by law , are the property of the Platform, no one is authorized to use any intellectual property to use any intellectual property, or copyright or trademark in any way without requesting prior written permission from the trademark owner, the material on the Platform's website may not be transferred, published, copied, modified, displayed or used without prior authorization.

                                                                                                                                                                                                                          • All users of the Smart Savings Platform must respect their intellectual property rights. "Platform,” which includes the same platform, other words, logos, and symbols that appear in the platform, and all the above rights are protected by intellectual property rights and trademark laws and are the exclusive property of the Smart Savings Platform and are in no way entitled to infringe upon or use it without authorization from the management of the platform.

                                                                                                                                                                                                                            • The management of the platform respects the intellectual property rights of others or third party that they have created through their account, whether owned by them before or after their account is registered in the Platform.

                                                                                                                                                                                                                              Prohibited procedures:

                                                                                                                                                                                                                                  In connection with your use of the Platform and your participation in the Services, you agree that while using the Platform or using the Services, you will not:

                                                                                                                                                                                                                                  • Impersonate any person or entity in a fraudulent manner.

                                                                                                                                                                                                                                    • hunting, threatening, or harassing anyone.

                                                                                                                                                                                                                                      • Violate any law, legislation, decree, or regulation.

                                                                                                                                                                                                                                        • Interference or disruption of services, servers, and networks connected to the platform.

                                                                                                                                                                                                                                          • publish information or interact on the Application or Platform Services in a false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, abusive, obscene, vulgar, sexually-oriented, threatening, harassing, or illegal.

                                                                                                                                                                                                                                            • Use the Platform's application or services in any manner that infringes the rights of any third party, including but not limited to: intellectual property rights, copyright, patents, trademarks, trade secrets, other property rights, right of publicity, or privacy rights, or money laundering.

                                                                                                                                                                                                                                              • Publish, send an e-mail, or otherwise transmit any malicious code, files, or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or intercept or expropriate any system or data.

                                                                                                                                                                                                                                                • Link directly or indirectly to any other websites.

                                                                                                                                                                                                                                                  • Transfer or sell your user account and password to third parties.

                                                                                                                                                                                                                                                    • To cause others to participate in the actions prohibited above.

                                                                                                                                                                                                                                                      Damage Disclaimer:

                                                                                                                                                                                                                                                          to the maximum extent permitted by applicable law, Neither Smart Savings nor its employees or any third party shall be liable for any direct, indirect, or special offer or failure of the platform to perform its services under this Agreement.

                                                                                                                                                                                                                                                            In no event shall we/Service Providers or any of our employees or third party be liable for any of the following types of loss of profit, loss of business, loss of revenue, loss of the entire amount of investments, loss of data, indirect loss or damage arising under this the conditions:

                                                                                                                                                                                                                                                            • Regardless of whether we have been advised, informed, or should know the likelihood of any loss of profits, revenues, or expected gains, this means; For example, if you confirm that we failed one of our servants, you will not be entitled to compensation for any "loss" as a result.

                                                                                                                                                                                                                                                              • any interruption in transmission of data, any error or delay therein, any loss of use of equipment, software, or data, and/or any corruption of data; Loss or damage arising from or related to any inaccuracy, defect, or omission.

                                                                                                                                                                                                                                                                • Your misunderstanding of the services we provide.

                                                                                                                                                                                                                                                                  • any loss or damage to reputation or goodwill; any loss of business, opportunity, customer or contract; and any loss or waste of overhead or administration, or any other loss of revenue, even if we knew, or should have known, or should have been able to foresee the possibility of it.

                                                                                                                                                                                                                                                                    • Any loss or non-direct, special or accidental damage arising out of any violation (including negligence) or any other cause, whether or not such loss or damage can reasonably be expected, and whether or not we have been notified in advance of the possibility of such loss or damage.

                                                                                                                                                                                                                                                                      • we make no warranties or commitments with respect to any information, or services provided by any third-party websites linked to the websites, as any other forms of content that are not our own; your use of any of the services and information provided by any external website is your personal decision, and you agree to accept all liability that may arise as a result.

                                                                                                                                                                                                                                                                          In any case, Smart Savings Platform shall not be liable for any direct or indirect, special, accidental, or consequential damages, losses, or expenses arising from the use of this website or the inability to use it by any Party or in respect of any failure of performance, errors or omission of losses or expenses.

                                                                                                                                                                                                                                                                          Privacy Policy:

                                                                                                                                                                                                                                                                              We will comply with all applicable data protection laws and regulations from time to time in relation to the personal data we collect from you; in addition, we will comply with the terms of our Privacy Policy, as well as any other applicable business terms and other contractual documents (www.smartsavings.sa).

                                                                                                                                                                                                                                                                              Dispute Resolution:

                                                                                                                                                                                                                                                                                  According to the rules and provisions of the Usage Agreement, in case of disagreement or dispute, it shall be resolved by means of conciliation, negotiations, or amicable settlement within )60( days of the commencement of the dispute. In case of continuing dispute, it shall be resolved by the competent authorities of the Kingdom of Saudi Arabia. In the event of any differences between the Arabic and English versions, the Arabic language shall prevail.

                                                                                                                                                                                                                                                                                  Applicable Law and Jurisdiction:

                                                                                                                                                                                                                                                                                      The conclusion, implementation, and interpretation of this Agreement and the settlement of disputes relating thereto shall be subject to the laws of the Kingdom of Saudi Arabia, and any dispute over the content of the Site shall be subject to the exclusive jurisdiction of the courts in the city of Riyadh with the Kingdom of Saudi Arabia regardless of your geographical location.

                                                                                                                                                                                                                                                                                      • If any provision of this Agreement is deemed null and void, the term or condition may be interpreted through the applicable laws; it shall not affect the remaining provisions of this Agreement.

                                                                                                                                                                                                                                                                                        • This Agreement constitutes the entire agreement and understanding of the parties with respect to the subject matter herein and supersedes all prior agreements, promises, covenants, arrangements, letters, representations, or warranties, whether oral or written, and we reserve the right of final interpretation of this Agreement.

                                                                                                                                                                                                                                                                                          General Provisions:

                                                                                                                                                                                                                                                                                              In the event that any cancellation of any clause or clause contained in the Usage Agreement is revoked, this event will not render the remaining terms, conditions, rules, and regulations of the Usage Agreement invalid.

                                                                                                                                                                                                                                                                                                The platform reserves the right to take all necessary measures to ensure the confidentiality, security, and integrity of the system while taking care of its customers and protecting their information, which may take various measures regarding them to verify the validity of the system and guarantee the requests submitted by customers.

                                                                                                                                                                                                                                                                                                  This Agreement - as amended from time to time - constitutes a mechanism of action, understanding, and agreement. All accounts are subject to the terms of this Agreement, and the User also agrees to consider the following:

                                                                                                                                                                                                                                                                                                  • No one has the right to impose any terms, terms, or regulations in the platform's usage agreement other than the platform's own management.

                                                                                                                                                                                                                                                                                                    • The usage agreement may not be canceled or amended except by a decision issued by the platform application management.

                                                                                                                                                                                                                                                                                                      Complaints:

                                                                                                                                                                                                                                                                                                          We want to provide the best service to platform users, and sometimes things can get wrong, and when this happens, we will do what we can to resolve these complaints quickly; please follow the following steps:

                                                                                                                                                                                                                                                                                                          • Submit a complaint via the link on the platform's website, provided that the statement includes the text of the complaint and supporting documents along with the application number.

                                                                                                                                                                                                                                                                                                            • The complaint will be transmitted by the platform's own customer service to the party concerned in order to cooperate in its resolution.