Privacy Policy
These Terms and Conditions (the "Privacy Policy") relate to your use of the "Smart Savings Application/ website" available at the link: (www.smartsavings.sa).
Smart Savings platform owned by the Smart Savings Company for Financial Technology, which operates in the field of technology and provides electronic solutions to keep up with the digital transformation in the Kingdom of Saudi Arabia, which was established in accordance with the regulations in force in the Kingdom of Saudi Arabia, and its address: 2752, Street No. 412, Al-Malqa District, 13524, Riyadh, The Kingdom of Saudi Arabia (referred to herein as the “Smart Savings Platform” and using first-person pronoun ).
Smart Savings platform specializes in providing all services related to the distribution of investment funds and real estate investment funds. The platform is also licensed by the Capital Market Authority to distribute investment funds and real estate investment funds issued in the Kingdom of Saudi Arabia in accordance with the regulations and laws regulated by the authority.
Smart Savings Platform operates acts as an intermediary between investors and owners of investment funds and real estate investment funds, and it allows investors who want to invest their money in investment funds or real estate investment funds to access all available funds through them and enable users to access offers made by investment funds, and provide all information related the funds and make investments electronically so that the investor has specific ownership in the investment units; for an investor to choose which of them is suitable for their investment purposes.
This policy explains how Smart Savings (collectively referred to as "us") collects, uses, and shares personal information through its website, mobile App, and other online products and services that are related to this policy, including when you interact with us.
We encourage Smart Savings users to read this policy very carefully as it is an integral part of the Smart Savings terms and conditions. If any clause or part of this policy becomes invalid, illegal, unenforceable, or otherwise invalid, it will be considered deleted; this will not affect the validity and viability of the rest of this policy. Smart Savings retains the right to modify or change these conditions at any time deemed appropriate by the provider, and the user of this site will be bound by these changes, whether they were seen by them or not. If the user does not agree to this policy, they should exit this site immediately.
We are in control of any personal information you provide us, which means that we decide on the purpose and means of processing said personal information.
Data Collection
We collect the information that you provide us with in a direct way; We collect information when you create an account on the Smart Savings platform, participate in features or promotions, or communicate with us via email, technical support, or any other method.
If you sign up for a Smart Savings Platform account, we'll collect some basic information about you, including your name, personal address, email address, and phone number.
The information we collect about you is as follows:
Contact information, including but not limited to:
-Email
-Phone number
-Address
-Name
Personal information, including but not limited to:
-Occupation, Gender, Credit Reports, Appointment or Work Details, Business Knowledge and Experience, Username and Password, Personal ID Number, Date of Birth, Nationality, and Amount of Investment.
Information concerning use is automatically collected, including but not limited to:
-Financial information: information related to your use of our services; this includes information provided to us by you or information collected from public sources.
-Registry Information: We collect records about your use of our services, including the type of browser you use, the version of the application, the timing of usage, the windows being viewed, your IP address, and the page you visited before going to our services.
-Device Information: We collect information about the computer or mobile device you use to access our services, including the hardware model, OS and version, device IDs, and mobile network information.
-Activities on the site: We record your activities on the site, including any content you post, details of your Smart Savings Account, the time, value and currency of any deposit, the draw or transaction that was made, and the method of payment.
-Other Information: We may collect information about your device's location, cookies, and web signals if your device's settings let us.
Information provided by third parties:
-We may collect personal information about you from third parties when we seek to verify your identity as part of our regulatory requirements, and this may include, for example, credit review agents and similar bodies. We may also collect information about you from third parties when you use it or connect to it through a third-party platform, such as Facebook or another website. By doing so, you allow us to access and collect some information from your third-party platform's account as allowed by the terms of your agreement and your privacy settings with the third-party's platform, and we will share this information with the third party's platform for use.
Unsolicited Information:
-If you provide us with personal information that we did not request, we will seek to retain only the information that we desire or request for the products and services we offer. However, if the additional information provided is integrated with the information required or required of us, you may retain it. You acknowledge that this unwanted information may be kept in the same way as your personal information.
Use of information
We use the information we collect to provide, maintain, and improve the services, like managing, verifying, and handling your account, to give you the services you need and improve your experience with us. We also use the information we collect to:
- comply with our regulations and other legal obligations.
- Monitor/ access any content you post.
- Manage transactions, including deposits, refunds, and payments.
- Monitor trading activity on smart savings, including disclosing discrepancies in payments and deals and looking for on possible illegal activities.
- Determine whether the payment method is being misused and compile the statistical analysis of our platform pages and website.
- Monitoring and analyzing our business.
- Investigation, management of inquiries, disputes, and legal proceedings and compliance with court orders and mandatory decisions, dispute resolution, mandatory governance, and orders or directives of the authority or law enforcement.
- Provide information about you and your dealings with us as a reference/credit report.
- Participation in crime prevention, legal and regulatory compliance, assistance in the regulation of cybercrime, and protection agencies’ Data, information, and police with their questions, even if you are not obliged to.
- Development and marketing of other products and services; renewal, transfer, or waiver of any rights or obligations of Smart Savings
- Refund of amounts owed.
- Submitted complaints.
- Training and improving our staff, customer service, and quality of our services.
Information sharing
In our mission to improve our services to you, we may partner with a third party to help us perform specific internal functions, such as account processing, customer service, customer satisfaction questionnaires, or other data collection activities relevant to our business. We may also provide an unaffiliated third party with customer information from our database, including your name, address, phone number, or email address, to help us analyze and identify customer needs, notify customers of product and service offerings, or conduct general marketing and market research for us.
If you choose at any time to purchase a product or service offered by another company, for example, by clicking on an announcement on a website owned or controlled by Smart Savings, any personal information you share with that company will not be covered by our privacy policy. We are not responsible for the privacy policies or content of the sites with which we are associated and do not control the use or protection of information provided or collected by those sites. When you choose to link to a co-brand or linked website may be asked to provide registration or other information. Please know that the information you provide will go to a third party, and you must learn about their privacy policy.
Where required by law, Smart Savings reserves the right to disclose your personal information to third parties, regulators, law enforcement, or other governmental authorities. We may also disclose your information to reporting or credit-collection agencies or when necessary to protect our rights or property.
Only in the following circumstances will we share the personal information we keep about you:
- Between the Smart Savings entity and our existing and future subsidiaries, affiliates, and other controlled companies.
- With professional counselors, vendors, consultants, and other service providers, such as payment providers, IT host companies, banks, other financial institutions, and credit/reference agencies that need access to such information to do work on our behalf. in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or part of Smart Savings by another company.
- Disclosure in accordance with or under any applicable law or legal procedure; this includes legitimate requests by public authorities to meet national security or the law.
- If we believe your actions are incompatible with user agreements or policies or with the protection of rights, property, safety, or other users, We'll get your permission before we share your personal information with a third party.
Security of your Personal Data
We don't consider the Internet the safest way to transmit data, so; We do all we can to protect your personal data that is in our systems, although we can't guarantee the security of your data transmitted over the Internet or through the Smart Savings platform. We are well aware of protection standards and are keen to develop information security means to protect personally identifiable information from any intrusion or misuse, and all the data we provide is stored in secure servers.
We use security software, systems, and procedures to provide a safe and secure trading environment and to protect your personal, financial, and business information.
We also ask you to use a personal user name and password each time you log into your account online, as set forth in the Smart Savings terms and conditions, and that you may not share your password with anyone else.
We strongly encourage you to activate two-factor authentication in your account, which requires you to enter a verification code sent to your mobile phone via SMS as a request to access your account.
We limit access to your personal information in our offices to government authorities and/or employees only for legitimate purposes.
Changes to the Privacy Policy
If Smart Savings changes the privacy policy drastically, the modified policy will immediately be posted on our websites. Your continued use of the app is also an acceptance by you of the changes to our privacy policy. If you do not accept the amendments to the privacy policy, you should stop using the platform immediately.
Please review the privacy policy occasionally posted on the platform to see how it has changed.
Under certain conditions, like sharing your personal information with non-affiliated third parties, you can inform us of your desire to “unsubscribe” by contacting us.
Your rights and choices
You may enjoy certain rights and protections under the law with regard to, for example, the processing of personal data files; you may also have the right to object, request a restriction on certain processing, and in some circumstances, have access to a copy of the personal information. There are limits to these rights where they apply. In a certain way, we may not be required or able to satisfy your request, or we may only partially satisfy your request.
You may object, on the basis of your own position, at any time to the processing of personal information about you that is based on legitimate interests, and if we can show compelling legitimate reasons for processing your personal information that goes beyond your interests, rights, and freedoms, or if we need your personal information to create, practice, or defend legal claims, we can continue to process it. Otherwise, we should stop using the relevant information.
Marketing-related communications may sometimes send you information regarding offers we make or services we offer that we think may interest you. Third parties can't use you as a direct target in their marketing efforts for the services they offer. If you receive a marketing message without being asked, inform us immediately.
If you sign up to receive newsletters or other emails from us, you can opt out at any time for free by clicking the unsubscribe link at the bottom of the message or by contacting us.
Communication for promotional purposes
You can unsubscribe from receiving promotional emails or text messages from Smart Savings by following the instructions in these emails or text messages or by visiting notifications in Settings on our platform. If you unsubscribe, we may still send you non-promotional email messages, such as service messages about your Smart Savings account or our ongoing relationship.
Mobile notifications
With your consent, we may send promotional and non-promotional notices or alerts to your mobile device, and you can deactivate these messages at any time by changing the settings on your mobile device.
Data Transfer to other States
In order to carry out the steps outlined in this privacy policy, we may send your personal information to countries without data protection laws or to countries where your privacy and other fundamental rights are not widely protected. We will only share that information if it is needed to carry out or deliver the services you have asked us to do, if we have a contract with another party to do those services, or if the law or regulatory bodies require us to do so.
Retention of personal information
We store the information we collect about you as long as it is necessary for the purpose for which we originally gathered it for, or for other legitimate commercial purposes, including meeting our legal, regulatory, or other obligations. The period in which personal information will be retained will vary depending on the purposes for which it was collected, as well as the requirements of any applicable law or regulation, for example; If you are invited to use Smart Savings by another user, we will store your personal information provided by that other user for a period of six months in order to send you an invitation via email. If you have a Smart Savings account, we will keep your personal information for as long as you maintain it, after you close your account, and as long as the law requires us to do so.
Links
The site may have links to other websites, we are not responsible for any content from those sites or for other privacy practices on those sites. You must read the terms of use and privacy policy for any of these sites. Our Terms of Use and Privacy Policy apply only to the information we collect according to this policy.